SHOP CERAMICS

Handmade Ceramics

Each piece is handmade meticulously with care with no two being exactly...

Frequently Asked Questions

Are your ceramics handmade?

Yes they are! Each piece you see is handmade by yours truly. No two pieces are exactly the same and each of them have their own unique traits.

How long does shipping take?

Domestic shipping

Your order will be shipped out from our studio within 1 business day. Once your order is handed over to our couriers, it should be delivered to you within 1-5 days.

Shipping to Singapore

Your order will be shipped out from our studio within 1 business day. Your parcel will be delivered to you in 1-3 days after being shipped out.

Please contact us at admin@lemondropfarm.com if you experience delays beyond the stipulated time frame. Do note that while we aren't able to control what happens once the parcel is handed over to the courier companies, we will do our best to expedite them looking into the delay.

Q: Can I return the item if it doesn't work for me?

Yes. Sure, If you product is damaged or doesn’t work as described, just reach out to us within 30 days of receiving the product and you will get a 100% Money back.

Exceptional support. You can contact us by sending your message here:  Contact Page

Q: How do I check the status of my order?

A: You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track Order page.

Q: Do you provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

Q:  How can I get in contact with you?

A: We handle customer service through email.  Click Here to open up a chat with us and let us know if you have any questions or concerns.

Q: Do you offer a refund if I don't like the product?

A: Absolutely! We offer a full refund on your order if you don't like the product or it doesn't suit your lifestyle. Just reach out to us and we will get things fixed for you.

There is no downside. Our clients keep reporting how much it is helping them in their day to day life!

Q: How do I order on your website?

A: Simply select the offer above and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Check is secured by Paypal - Mastercard - Visa - AMEX.

Are your products non-toxic?

We prioritize crafting high-quality products that are safe for you and your environment. We responsibly source clean ingredients from reputable companies across the globe. All our scented products and ceramics are made without harmful leads, chemicals or toxins, so you can use them with peace of mind.

Are your products vegan?

Our products are vegan-friendly, using only plant based waxes and fragrances not derived from animal sources nor labour.

What is your return and refund policy?

We do not accept returns. Kindly refer to our refund policy here.